Last updated: November 20,2023
Greenapp and all affiliated mobile applications (referred to as "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our mobile application and the services offered within it.
When you use our app, we may collect the following types of information:
Personal Information:This may include your name, contact details (such as phone number and email address), and payment information necessary for bus ticketing, hotel booking, mobile top-ups, utility bill payments, and other relevant services.
Usage Information: We gather data on how you interact with our app, such as the pages visited, features used, and preferences.
Device Information: We may collect information about your device, including its unique device identifier, IP address, operating system, and browser type.
Location Information: With your consent, we may collect your device's location to provide location-based services, such as finding nearby hotels or services.
Other Information: We may collect any other information necessary to facilitate transactions, validate feedback, or provide customer support.
We use the collected information for the following purposes:
To facilitate the services provided within the app, including bus ticketing, hotel booking, mobile top-ups, and utility bill payments, software services reselling, and reselling of goods.
To improve our services, personalize user experiences, and optimize app performance.
To communicate with users regarding transactions, updates, promotions, and important app-related information.
To enhance app security and prevent fraudulent activities.
Data Security: We take reasonable measures to protect the information collected through our app. This includes encryption of sensitive data and implementing security protocols to prevent unauthorized access, alteration, disclosure, or destruction of your information.
User Responsibility: While we employ security measures, users are responsible for safeguarding their login credentials, PINs, and passwords. We do not request sensitive information like PINs or passwords through any means, and users should refrain from sharing this information with anyone claiming to represent our app or any state department.
Third-Party Services:We may work with third-party vendors, service providers, or partners to deliver certain services. Please note that their privacy policies and practices are beyond our control. We encourage users to review the privacy policies of these third parties.
Data Sharing:We do not sell, trade, or share your personal information with third parties unless required for the functionality of the app or when necessary for legal compliance.
Third-Party Services:We may work with third-party vendors, service providers, or partners to deliver certain services. Please note that their privacy policies and practices are beyond our control. We encourage users to review the privacy policies of these third parties.
Updates to Privacy Policy: We may update this Privacy Policy periodically. Users will be notified of any significant changes. Continued use of the app after such modifications constitutes acknowledgment and consent to the updated policy.
Contact Us: If you have any questions, concerns, or feedback regarding this Privacy Policy or our app's practices, please contact us at +923 118 000 118.